1. Who We Are
Viral Media Ltd is a web design, SEO and digital marketing agency based in Kildare, Ireland. We are the data controller for the personal data collected through this website.
Contact: hello@viralmediaonline.com | Tel: (01) 912 5998
2. What Data We Collect
We may collect the following personal data when you use our website:
- Name, email address and phone number when you submit our contact or enquiry form
- Technical data including your IP address, browser type, operating system and pages visited (collected via analytics cookies)
- Communications you send us via email or our contact form
We do not collect payment information through this website.
3. Why We Collect Your Data
We collect and use your personal data for the following purposes:
- To respond to your enquiry and discuss your project requirements
- To send you information about our services if you have requested it
- To improve the performance and usability of our website using anonymised analytics data
- To comply with any legal obligations
4. Legal Basis for Processing
Under GDPR, we process your personal data on the following legal bases:
- Legitimate interests: responding to enquiries and managing client relationships
- Consent: where you have explicitly agreed to receive marketing communications or where cookies require your consent
- Legal obligation: where we are required by law to process your data
5. How Long We Keep Your Data
- Enquiry and contact form data: retained for up to 2 years from the date of your initial contact, or until you request deletion
- Analytics data: retained in accordance with our analytics provider's data retention policy (typically 14 months)
- Client project data: retained for up to 7 years for accounting and legal compliance purposes
6. Third Parties We Share Data With
We may share your data with the following third-party services to operate our website and deliver our services:
- Google Analytics: for anonymised website usage analytics (Ireland/EU data processing)
- Email service providers: to manage and send email communications
- Project management tools: used internally to manage client work
We do not sell, rent or trade your personal data to any third parties for marketing purposes.
7. Cookies
We use cookies on this website. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy, which is managed through our cookie consent banner. You can update your cookie preferences at any time by clicking the cookie settings link in the footer.
8. Your Rights Under GDPR
As a data subject under Irish and EU data protection law, you have the following rights:
- Right of access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your personal data (“right to be forgotten”)
- Right to restrict processing: request that we limit how we use your data
- Right to data portability: receive your data in a commonly used format
- Right to object: object to our processing of your personal data
- Right to withdraw consent: where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at hello@viralmediaonline.com. We will respond within 30 days.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmissions.
10. Contact Us & Complaints
For any data protection queries, contact us at:
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission Ireland:
If you have any questions about this privacy policy or how we handle your personal data, please contact us at hello@viralmediaonline.com.